Terms & Conditions
1.1. To secure a reservation, a 50% deposit is required at the time of booking. This
deposit is non-refundable from 8 weeks prior to the tour date until the date of
departure, as mentioned in our FAQ section under cancellation policies.
1.2. Full payment for the Services is required prior to your departure.
1.3. ALL PAYMENTS MUST BE MADE IN THE CURRENCY SPECIFIED BY THE COMPANY.
2.1. The Customer must possess a valid motorcycle operator’s license or endorsement
in their home country.
2.2. The Customer must be 18 years of age or older to rent and operate a motorcycle.
2.3. A warranty voucher using a major credit card is required upon motorcycle pickup.
2.4. The Customer is responsible for any additional costs, such as fuel, tolls, fines,
damages, etc., incurred during the rental period. (Unless included in the self-guided or
guided tour specifications)
3.1. All confirmed rental and tour reservations are non-refundable unless specified
under our FAQ section’s Reservation Cancellation Protection guidelines, depending on
the service provided.
3.2. No refunds will be provided for early returns.
3.3. In case of a disagreement, the client agrees to renounce all rights to a dispute.
4.2. The terms and conditions for Reservation Cancellation Protection are subject to
changes and are outlined separately
5.1. The Company reserves the right to modify the tour itinerary due to unforeseen
circumstances, including but not limited to weather, road conditions, or safety
concerns.
5.2. Any changes to the tour itinerary will be communicated to The Customer as soon
as possible.
5.3 Should the client decides to change the on-going route due to personal
preferences, the extra costs will be covered by the client.
6.1. The Customer agrees to operate the rented motorcycle in a safe and responsible
manner, adhering to all traffic laws and regulations.
6.2. The Customer is responsible for returning the motorcycle in the same condition as
received.
6.3. Any damage caused by negligent operation or failure to maintain the motorcycle
properly will incur in additional charges.
7.1. SPATT insurance coverage is included in the rental cost. Additional coverage
options are available for purchase.
7.2. The terms and conditions of insurance coverage are outlined in a separate
insurance policy document.
8.1. The Company is not liable for any injuries, accidents, losses, damages, delays, or
expenses incurred during the use of our Services.
8.2. The Customer acknowledges the risks associated with motorcycle riding and
agrees to release The Company from any liability arising from participation in the
Services.
9.1. These Terms are governed by the laws of Ecuador.
9.2. Any disputes arising from these Terms or the provision of our Services shall be
subject to the exclusive jurisdiction of the courts of Ecuador.
10.1. These Terms constitute an agreement between The Company and The Customer,
superseding any prior agreements or understandings.
10.2. The failure of either party to enforce any provision of these Terms shall not be
considered a waiver of that provision.
10.3. We count with a workshop network all around the country in order to provide
mechanical aid to our customers should the event of the bike to become inoperable.
This is when simply is beyond the customer care of the bike. i.e. battery dead due to
leaving the lights on.
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Since 2016, our mission has been to reveal Ecuador’s core to the world one of the most beautiful countries in south america and the world.
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