Please refer to our Frequently Asked Questions (FAQ) section for specifics about gear depending on your tour selection.
After a short safety video, every client will receive an orientation from our staff to the motorcycle which involves all aspects of safe motorcycle operation, the client's care responsibilities and local law briefing.
Ecuador Bike Rental will provide storage for luggage excess, and other valuables free of charge.
Depending on your tour selection, fuel is worked in different ways. Please refer to our FAQ section. You will be given a full tank motorcycle to start with, always.
Touring helmets are provided with all motorcycle rentals and all tours. Clients are encouraged to bring their own helmets for comfort and style. In addition, helmets may be purchased at our store. The use of helmets is mandatory by law in the whole country.
1 additional driver is permitted at no extra charge. The minimum age for an additional driver is 18 and a valid motorcycle license is required. A signed waiver for this driver is needed at the moment of the rent.
The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.
A rental day is 24 hours. A fee of $20/hour may apply for vehicles returned late.
All confirmed rental and tour reservations are non-refundable, unless specified under that of the Reservation Cancellation Protection guidelines stated in our FAQ section depending on the service provided. No refunds on early returns.
Reservations, can be done via check out on our website or our PayPal Account. For the final payment prior your tour, major credit cards are accepted
Reservation can be done via PayPal with the 50% of the tour at least 6 weeks before your tour date. The 50% must be paid in full tat the moment of your motorcycle pick up/tour date. Reservations are refundable up to 6 weeks for self-guided adventure and 8 weeks for guided tours. The reservation will be subtracted 10% of the whole package due to booking and administration expenses, regardless your cancellation date.
The mandatory transit accidents transit insurance (SPPAT) is included in any plan or rental. This is a third party insurance that covers also your medical expenses up to a certain value. From there, our travel insurance provided with any Guided Tour or Self-Guided Tour takes over.
We count with a workshop network all around the country in order to provide mechanical aid to our customers should the event of the bike to become inoperable. This is when simply is beyond the customer care of the bike. i.e. battery dead due to leave the lights on.